Privacy Policy

1. Introduction

BizContent AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform. By using our service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us:

• Account information (name, email address, business name, industry)
• Business profile data (target audience, brand voice, products/services)
• Payment information (processed securely through Stripe)
• Communication data (support tickets, feedback, surveys)

2.2 Content and Usage Data

• Content you generate using our AI tools
• Usage patterns, feature interactions, and performance metrics
• Device information, IP addresses, and browser data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI content generation services
• Personalization: To customize your experience and content recommendations based on your business profile
• AI Training: To improve our AI models and algorithms (with appropriate safeguards)
• Communication: To send service updates, support responses, and marketing communications
• Analytics: To analyze usage patterns and optimize our platform performance
• Legal Compliance: To comply with applicable laws and regulations

4. AI and Data Processing

Our AI systems process your data to:

• Generate personalized content based on your business profile
• Learn your brand voice and preferences over time
• Improve content quality and relevance
• Ensure content aligns with your business goals

Important: We do not use your generated content to train our AI models without your explicit consent. Your business-specific data is kept separate and secure.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:

• Service Providers: With trusted third parties who assist in our operations (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

6. Data Security

We implement comprehensive security measures to protect your information:

• End-to-end encryption for data in transit and at rest
• Regular security audits and penetration testing
• Multi-factor authentication and access controls
• Secure data centers with physical and digital security
• Employee training on data protection and privacy
• Incident response procedures and breach notification

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Opt out of certain data processing activities
• Marketing: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@bizcontent.ai. We will respond within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data in accordance with applicable privacy laws.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our services and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. Note that disabling cookies may affect some functionality.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@bizcontent.ai.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Sending you an email notification
• Displaying a notice in our application

Your continued use of our service after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@bizcontent.ai
Data Protection Officer: dpo@bizcontent.ai
Address: BizContent AI, Privacy Department

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within 30 days.